Once your order is placed, payment processing period takes 24hrs between that day & the following business day. Once your payment clears, processing time takes between 5-10 days before we ship your order. Once we ship your order, you will immediately receive a tracking number to the email you provided us with on the 6/10 business day. Shipping takes an additional 1-5 days which gives you a total of  10-15 business days. Business days do not include weekends or holidays. These extended shipping times are all due to Covid-19. Items that are instock will ship between 1-3 business days, and will take 2-5 Business days to arrive after it has been shipped.

International shipping: International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.

*Disclaimer* If you are unsure on timing or you are in a rush, please be sure to consult with me. Purchasing Hair items that are already instock may be a better option. *Custom Made Wigs processing time varies.

• Shipping FAQs
• Can I change my shipping address after I place my order?
  For change of shipping address after your order has been placed, please let us know ASAP so we can make the change. We cannot guarantee that the address will be updated in time before your item is shipped so please give us the information as soon as possible. We will do our best to accommodate you.
• Why have I not received any order confirmation details?
  
Most times this is because our customers have accidentally entered their email information incorrectly. Throughout the process we send 2-3 emails, including an order conformation and a shipping notice.
  *If you believe you may have entered your email incorrectly please contact us and we will fix it for you.